Troubleshooting Auto Hatch and Start Stop Issues

[Mary_Read]

Hey everyone, I’ve got a 2019 Nautilus Reserve, and I’ve noticed that both the auto start-stop feature and the foot-activated hatch release aren’t working. It’s still running on the original battery, so I’m wondering, could a weak or aging battery be the cause of this? Am I going for a battery replacement?

If anyone’s had similar issues or has suggestions on what to check, I’d appreciate the help. Should I be looking at replacing the battery, or could it be something else?

 

[NautilusDriver24]

Considering the car is from 2019, yes, it could be the battery. Do you have a multimeter? If yes, test the battery and see if it reads 12.6V when the engine is off.

 

[brodie]

Considering the age of your Nautilus, it most likely the battery is the problem. Replace it already.

 

[KKeama870]

A weak or old battery could totally be the culprit, since both the auto start-stop feature and foot-activated hatch release need good power to work right. If the battery’s voltage is too low, those systems might not play nice. However, it’s a good idea to get the battery’s charge and health checked at a service center before jumping to conclusions about replacing it. If the battery’s all good, then maybe something like a fuse or sensor is causing the trouble.