Pairing Issues with MP3 Player on Lincoln Nautilus

Margaret_24Rhd

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Having trouble pairing my MP3 player with my 2022 Nautilus. The player recognizes the Lincoln, but the Lincoln won’t complete the pairing process. I reached out to Lincoln and Sync support, but no luck with either.

Does anyone have any suggestions? Would using a compatible USB cable work better? Any help is appreciated, I’ll admit I’m not the most tech-savvy person, so any straightforward advice would be really helpful! I try to learn this, although I feel tech isn't my strongest.
 
Having trouble pairing my MP3 player with my 2022 Nautilus. The player recognizes the Lincoln, but the Lincoln won’t complete the pairing process. I reached out to Lincoln and Sync support, but no luck with either.

Does anyone have any suggestions? Would using a compatible USB cable work better? Any help is appreciated, I’ll admit I’m not the most tech-savvy person, so any straightforward advice would be really helpful! I try to learn this, although I feel tech isn't my strongest.
If Bluetooth isn’t cooperating, using a USB cable could be a good next step. Just plug the MP3 player into the USB port, and you may find that it connects more smoothly. Sometimes, vehicles recognize audio devices better via USB than Bluetooth, especially if it’s an older MP3 player. Also, double-check your settings on the Lincoln’s Sync system to see if there’s an option to prioritize USB connections for audio. Hope this helps! If else, maybe bringing it to a software-tech, or maybe the dealer can help you reset the software.
 
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